FAQ

How is this a thing?

We are fully licensed, insured, and credentialed through all the various means. We are owned and operated by a nurse practitioner, Brad Bigford.

https://youtu.be/B5eE7K-I2ko

Don't you need to be in a clinic to treat people?

Nope. A lot of people prefer to be seen in their own home to avoid other people who are potentially sick.

What does Table Rock Mobile Medicine do?

We are a house call service located in the Treasure Valley. We treat people for many issues from a sore throat, UTI, lacerations, ingrown toenails, sports/yearly physicals, labs, and more!

So how does this work? Where do I go?

Just give us a call/text to schedule. We’ll email you a couple forms to fill out before the visit. We come to your home, business, or wherever else you’d feel comfortable talking with a healthcare professional. Simple as that.

Or schedule a visit with us.

How do I get in touch with you?

You can call or text us at (208) 991-3232, email  tablerockmobilemedicine@gmail.com
Go to our Facebook page, or visit our website at www.tablerockmobilemedicine.com

Do you treat only adults or can you treat kids too?

Our providers, Brad & Jen, are certified family nurse practitioner (Brad) and women’s health (Jen) and see people of all ages. They see children 6 months+ to adults.

Do you only take insurance?

Insurance companies are approving us each and every day. If you follow us on Facebook, and we’ll post updates as the list grows!

We currently accept:

  • Aetna (Plans: Open Choice PPO, Health Fund, Choice POS II, Open Access Aetna Select, Signature Administrator and Aetna Trinity)
  • Blue Cross
  • Blue Shield (Regence)
  • St. Alphonsus Health Alliance (Tier 1 provider)
  • Select Health
  • Medicare
  • Medicaid
  • UnitedHealthCare
  • Allegiance
  • AmeriBen
  • Auxiant
  • Benefit Administrative Systems
  • Benefit Management
  • Best Life and Health Insurance
  • Boulder Administrative Services
  • Cigna HealthCare
  • CorVel HealthCare Corporation
  • Cypress Benefit Administrators
  • DakotaCare Admin Services (DAS)
  • Direct Care Administrators
  • EBMS
  • EBSO
  • First Choice Health
  • GWH-Cigna
  • HealthComp Administrators
  • HealthEZ
  • LifeWise Health Plan of Oregon
  • M S Administrative Services
  • Managed Care Administrators
  • Mayo Clinic Health Solutions
  • MBA Benefit Administrators
  • Meritain Health
  • Moda Health
  • PacifiCare (Medicare & traditional plans)
  • PacificSource Administrators
  • PacificSource Health Plans
  • PreferredOne Administrators
  • Regional Care
  • TRICARE
  • UMR
  • UnitedHealth Military and Veterans Services
  • WMI Mutual Insurance
  • WPS

What if I pay in cash?

If you don’t have insurance or would just rather pay cash, we offer a 50% discount if your bill is paid in full at the time of the visit. We think that is a pretty good alternative. We also accept check, debit, health savings account cards (HSA) or credit cards.

What are your hours?

Table Rock Mobile Medicine is open:

Saturday, Sunday, and Monday:  8 am-8 pm
Tuesday-Friday:  2 pm-8 pm

Last patient scheduled appoint is no later than 7 pm.If it is outside of those hours, you can still call/text us to schedule your appointment. We are always available to schedule a visit.

Didn't I see you in the newspaper?

Yes. It has helped us out tremendously to get the word out. Thank you to Audrey Dutton for a great piece of journalism!
You can read the article here: http://www.idahostatesman.com/news/business/article93374212.html

This is a cool new idea. Where did you come up with this?

It actually isn’t all that new. People have been delivering healthcare in people’s homes for hundreds of years.

Do you charge a membership fee?

There are no additional fees for our service including membership fees, mileage fees, or any other fee you could image.

Why didn't someone start doing this sooner?

Great question.

What if I think I broke something and may need an x-ray? Can you do that in the home?

We can order the x-ray right at the visit and have you scheduled for one that same day. Ultrasounds, CT scans and MRI can also be scheduled during the visit. We use Intermountain Medical Imaging for all of our imaging needs. They have multiple locations throughout the Treasure Valley.

Can you draw my yearly labs and do my annual wellness exam too?

Absolutely. Your labs will be drawn in your own home. No need to make a trip to the lab.

What if I need a prescription like an antibiotic or pain meds? Do I have to somewhere else for those?

We can diagnose and treat many different conditions. If there is something that needs a prescription, like amoxicillin for strep throat, then the NP can fax that necessary prescription right to your pharmacy during the visit. However, Table Rock does not prescribe controlled substances such as Norco, Oxycodone, Xanax, Tramadol, or Ambien. If you feel like you are in need of a medication like these, then you may want to consider alternative clinics.

If I'm having an issue like an asthma attack or chest pain, should I call you?

No, if you are having a medical emergency do not call us. Call 911 or go to the nearest emergency room. We are not equipped to handle medical emergencies such as shortness of breath, chest pain, or severe abdominal pain.

Are you a doctor? Who is your physician who oversees your practice?

Brad and Jen are nurse practitioners in the state of Idaho. NPs in the state of Idaho and 22 other states have full practice authority and can have an independent practice. No physician oversight is needed.

Can I come to your home?

No. We come to yours. Trust us, it’s better that way. We’ll travel to Meridian, Boise and surrounding areas. Check the “Book Now” button for a list of all available cities.

You should go into nursing homes. They have a hard time getting to their normal clinic.

While we recognize the need for those individuals, there are services out there that do this kind of work. We are focused primarily on those working families that find it difficult or don’t have the time to go into and wait in and clinic for their healthcare needs.

Are you hiring?

We are hiring for NPs looking for work in the Treasure Valley. Email us your CV!

Do you actually have a clinic up on Table Rock?

While the view would be great, there is no clinic up there.

Where did you come up with the name?

We wanted a name is associated with the area in which we live and work. Table Rock is an iconic image overseeing all of the Treasure Valley.

Do you go to different events?

We are in the works to partner with various other groups to have a first aid tent. If you’d like us to help with your event, call Brad or Nancy at 208-991-3232.

Are you that "Hangover Helper" guy?

Yes, we have been known to go to people’s homes and administer an IV.

So are you like that guy in Vegas that goes around with a big bus?

Those kinds of businesses really focus on just hangover cures. We are not limited to just hangover cures.

Do IV bags really work?

Yes, it really does help. We typically give a liter of Lactated Ringers which is a mixture of fluids plus other essential electrolytes. We can also administer a non-narcotic IV medication for pain/headaches (Toradol) and an IV nausea medication (Zofran).

Do you offer group discounts or promotions/referral incentives?

Unfortunately we cannot. There are laws in place regarding kickbacks and fraud that prohibits these types of things.

Do you do groups, like bachelorette parties, for IVs?

Yup! We can see multiple people during a single home visit whether they have the same or different complaints.